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I, too, find the price-scaling off-putting. I'm currently working on a startup in a different space, but one where my competitors often have similar scaling pr
by fishtoaster 6y ago
I, too, find the price-scaling off-putting.
I'm currently working on a startup in a different space, but one where my competitors often have similar scaling pricing. Every customer I talk to hates it. Interestingly, the problem most often cited is not that the scaled price is too high, but that it's difficult to predict. Paying $100/mo now and $1k/mo later isn't the problem - it's paying $100/mo now and paying some unknown large amount later. The uncertainty it introduces is the real problem, not the cost. I suspect you'll hear something similar - especially for a product whose main focus is financial planning.
That aside, this looks like a cool product! I feel like every tiny startup I've worked at has had some flavor of this problem and solved it with ad-hoc spreadsheets. Seems like a solid niche. :)
- ramie 6y agoI swear Im not trying to be a smart ass as I say this, but we actually make it really easy to forecast how much you will pay us as you build out your own model in Finmark. With literally two clicks, you can drive any expense cost based on another variable in your business like new hires or revenue growth.
- fishtoaster 6y agoThat's pretty cool, and I hope it works! I suspect it won't assuage customer fears because said fears appear before they use your product and the solution only appears once they've singed up and used it. That said, that's the sort of hypothesis I could well be wrong about you'd only prove or refute by talking to customers and/or testing it out so ¯\_(ツ)_/¯ Anyway, best of luck!
- ramie 6y agoIt is still early in the journey for us. You're absolutely right, only time will tell what customers best react to and we may end up having to adapt.