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Well then, I'll be adding Sony Ericsson to the list of companies I won't support. I'll send them an email to let them know they lost a potential future custome
by georgieporgie 15y ago
Well then, I'll be adding Sony Ericsson to the list of companies I won't support. I'll send them an email to let them know they lost a potential future customer. I vote with my dollars, and I have a very long memory for grudges.
- pavel_lishin 15y agoI'm sure their CEO will be heart-broken.
- georgieporgie 15y agoI would genuinely like to know what you hope to convey with your comment. People shouldn't vote with their dollars? People who vote with their dollars shouldn't bother the mighty giants with their lowly opinions? Only a CEO can affect change within a company? Opinions are worthless unless they garner the attention of the CEO?
- pavel_lishin 15y agoMy point was that in most cases, a company couldn't care less what someone they've never heard of emails then and proudly declares that that company has lost their business forever. Now, this might be a difference. If you're a current or previous customer, it might warrant a reply e-mail. If you're in charge of large purchasing decisions, you might get a personal phone call. If you're Paul Graham, you might actually get a CEO to respond to you. You should absolutely vote with your wallet, you are entirely within your rights to e-mail them and complain, but I think that it's like spitting into a swimming pool - unless a lot of people do it*, change will not happen. Or unless you're, say, King Kong. I assume you are not.
- georgieporgie 15y agoThere was nothing proud about my email. I enjoy a diverse ecosystem, and am saddened to lose an option, but I place ethics first. My message to them may or may not be heard, and may or may not play any part in changing their approach. Your message to me, on the other hand, had a definite negative effect, and for no purpose.
- redfax 15y agoI hate to be a pedant, but I really can't help myself in this case. A CEO doesn't AFFECT change, he/she EFFECTS change. See: http://xkcd.com/326/ http://xkcd.com/326/
- georgieporgie 15y agoYeah, I saw that as I hit reply. However, since I consider that to be the finest example of English being pointlessly complex, I took a moral stand against editing it.
- tedunangst 15y agoI believe his comment meant to reflect a variation on your second question. Mighty giants are not bothered by the opinions of the lowly.