4 ms·
New here, anyone can post anything?
One of our primary competitor posted stupid things about my business. I can't comment. It's taking on Google now. Any suggestions?
- Charlotte_day 6y agoI am unable to comment on the post, these results are coming in Google search results
- gus_massa 6y agoIs it an old post?
- Charlotte_day 6y agoYes, its old. I was going through Google search and saw it. I can clarify things in Twitter but can't comment here.
- jolmg 6y agoPretty sure posts get frozen automatically once they're old. I would second geoah's suggestion to contact the staff using the contact email at the footer of this site. Ask if there's any way they could help you under the circumstances.
- deleted 6y ago[deleted]
- mardiyah 6y agoWe need it elaborated
- Charlotte_day 6y agoI don't have the budget to take them to court and I don't make false claims just to persuade. 2. I don't have budget to hire marketing company and crush them. 3. I believe it jealousy that's why they did it. 4. Hackernews should be more moderated. I can't comment on their post I don't know why. 5. The problem is just with hackernews. They posted an post on this site and one on twitter. I replied on twitter. But the hackernews results are rankling on Google. And I can't comment on it. I really need some advice
- geoah 6y agoStart by contacting the hackernews staff. Contact email can be found at the bottom of each page. I’m not sure what the moderation policy looks like but Dang has been doing an amazing job keeping hn in good order so drop him an email at the aforementioned contact email and see where it leads. Good luck.
- mech422 6y agoyou failed to find a negative post until it was so old it was locked, and its hackernews that should change? If you really care what the internet is saying about your business, you should be checking regularly. If you don't care about the internet (and I know several local businesses that don't), then its not a problem to bring up.
- Charlotte_day 6y agoHow should I manage everything. I can't check every site possible. I am single person managing clients, family and finances. Yes hackernews should improve. Anyone can post anything anywhere. But they all allow the other person to clarify things and comment. I do care about internet because my clients care. I lost a client because of this reason and he told me about it after I asked multiple questions.
- mech422 6y agoI'm sorry - but that's part of owning a business. There's gonna be stuff you miss, mistakes you make, etc. Coming someplace you've admitted you've never been before, and claiming they need to 'change' because you're upset is just silly. You have not idea how the moderation works here, so how can you claim it needs to 'change' or 'improve'? For example, look at the down votes I'm accumulating trying to explain this to you. Also, note we're responding to each other with no problems. So it would seem a bit unfair to blame HN... As for 'check every site possible' - you should probably be checking the ones you care about on a regular basis. For instance, googling your company name (a 'vanity search'). HN is actually pretty small potatoes compared to FB, Twitter, Yelp!, etc. You might want to check those sites too. And I kid you not, there are companies will 'manage your online reputation' if you would prefer to just outsource it.
- AnimalMuppet 6y agoAnyone can reply to anything, unless it's already been killed. If so, Google should (I think?) catch up fairly soon. Anybody else know why someone wouldn't be able to reply to something specific, but able to post in general?
- jolmg 6y agoIt's because it was an old post.
- DoreenMichele 6y agoStart a blog for your business. Create content that is true and positive about your business. You probably don't want to directly rebut the post in question as that could invoke the Streisand Effect, but point by point educate people about the facts. (Not intended as a comprehensive strategy, just one suggestion.)
- xupybd 6y agoI think you made the same mistake I did. They want HN to allow them to comment on a post here defaming their business. It looks like a HN post is causing all the trouble. No doubt Dang will come to the rescue.
- DoreenMichele 6y agoThis is the dang (aka Dan Gackle) in question that people keep mentioning: https://news.ycombinator.com/user?id=dang https://news.ycombinator.com/user?id=dang That profile provides his contact email that no one seems to have listed in comments here. I don't know if dang can help with this. I don't have sufficient info. But he's the person to talk to to find out what can be done on HN.
- deleted 6y ago[deleted]
- Charlotte_day 6y agoThanks, blogging will take time. But will do all I can.
- deleted 6y ago[deleted]
- PEOPLEgetoff 6y agoYes it will takes time, but you might also increase your presence in social media because it is excellent in gaining audience.
- draw_down 6y agoYou can post anything, except if you tell people their shitty posts are shitty. You aren’t supposed to do that, I have found.