That's fair. Would definitely not consider this a concept as we have many paid, satisfied customers but we're always iterating on our website/product based on f

That's fair. Would definitely not consider this a concept as we have many paid, satisfied customers but we're always iterating on our website/product based on feedback and this is definitely an area of improvement. But point taken about "making a first impression". How do you balance making a good first impression with getting feedback on an early-ish version of your product?