My opinion keeps changing on this one. Sometimes a non-author user will come by and say "this is happening to me too and here's some helpful logs". But other ti

My opinion keeps changing on this one. Sometimes a non-author user will come by and say "this is happening to me too and here's some helpful logs". But other times a non-author user will just drive by and say "+1 any solution?". The former should reset the stale timer, the latter should not. I think in the end this depends on the project. In the end you need humans to pay attention to ongoing conversations or you'll always get some cases wrong.