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I dunno. I think tech people have a tendency to assume they know for certain that they have a better solution, and their words/tone can reflect that in a way th
by ketzo 6y ago
I dunno. I think tech people have a tendency to assume they know for certain that they have a better solution, and their words/tone can reflect that in a way that can come off as very insulting to people who have been working in the space for literal decades.
Not everyone, and not all the time. But many people, and often enough that it's a stereotype. So I think it's worth considering, particularly when you're looking at a customer base who (by and large) really aren't used to being condescended to.
Even if you and I personally aren't offended in the slightest by what OP said on sales calls, it's possible a psychologist in the fourth decade of her career might take "Are you sure that's right?" differently than we would.
- james1071 6y agoHe struck me as completely oblivious to what was likely to have been a complete lack of interest. His approach was never going to work, as doctors do not spend their time evaluating drugs in the way that he imagined.
- pc86 6y agoIt's a great example of "I'm going to make a pretty chart, and sell to.... $PROFESSION!" It may have been a great product like you and others have said, he hasn't the faintest idea what physicians actually do day-to-day. He had apparently spent $40k over nearly a year before he talked to the first physician.
- wartijn_ 6y agoThat's because his first plan was to sell to consumers. Only when that didn't work out he switched to physicians.
- fakedang 6y agoLike someone else said, he got greedy. Even if he had stuck to the WebMD model, he would have made a fortune. People like to Google symptoms before seeing a doctor, and although unethical, pharma companies would have gone head over heels to market in those spots.