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We should not conflate quality with value. [1] [1] https://moznainaczej.com.pl/Download/Teal%20Doctrine/A.Blikle%20-%20A%20Teal%20Doctrine%20of%20Quality.pdf#p

• xpe 6y ago
  Welcome to Hacker News! From your link: > The more the product promises the customer, the more luxurious it is; the greater the extent to which these promises are fulfilled, the better the product’s quality. While this is an interesting way of thinking about it, I find personally it to be both non-standard and not useful. I'm generally not inclined to force or coin a definition of a concept that is intrinsically messy. Instead, I think it is better to take almost an anthropological view: unpack what different people and cultures mean by a word. With this in mind, I recommend the following article from MIT's business school, because it embraces the vagueness and complexity of quality: https://sloanreview.mit.edu/article/what-does-product-quality-really-mean/ https://sloanreview.mit.edu/article/what-does-product-qualit...