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> because you hate your users In which way do you think repeatedly stating that point is going to help? > because why would I look at closed issues... closed
by Hackbraten 6y ago
> because you hate your users
In which way do you think repeatedly stating that point is going to help?
> because why would I look at closed issues... closed issues are generally resolved!
I fail to see how this is related. Of course you may end up wasting your time with a new report – unless you include closed issues in your search.
For example, a closed-resolved issue could mean there’s a known workaround, which the user needs to apply.
In that case, you have to look at that workaround to solve the issue for you personally. If you miss that closed issue and report it again, you’re going to waste your time, no matter the semantics of “closed.”
- ocdtrekkie 6y ago> a closed-resolved issue could mean there’s a known workaround, which the user needs to apply. I disagree. Because a workaround is generally, and should be treated as, temporary. Which means there should still be an open issue tracking the fact that your software has an unresolved issue.