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Why the New York Times Replaced Its Twitter 'Cyborg' With Real People This Week
- jdp23 15y agoGood description of how the LA Times staffs its social media effort: reader engagement editor Martin Beck "has one assistant to help him monitor social media, as well as an ombudsman and a customer service staffer who pitch in. But he also has a team of 20 to 25 copy editors who take care of posting news to Twitter throughout the day and evening. These “Twitter eds,” as they’re called, are a “self-selected volunteer group,” Beck said. It works out It works out to at least one or two people on duty to tweet at any given time."