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AT&T overcharging users for data by 7% to 14%
- tseabrooks 15y agoI'll be really crushed if AT&T makes me get rid of my grandfathered in unlimited data plan and I have to start worrying about this kind of thing. With these arbitrarily low data caps (2 gigs I think?) I'd really like to see something implemented that let users know they were going over and gave them an option to disable the data connection. Or when I go over disable my 3g and only use edge.. or something like that... However, telcos don't appear to care much about customer service, only profit margins, so this isn't likely to happen.
- veyron 15y agoWill the unlimited plans extend to the 4G lineup?
- onedognight 15y agoThey "turned off everything they could think of". Sounds scientific. How about recording the actual network traffic by say doing a jailbreak and installing tcpdump?
- tuukkah 15y agoJust to give an idea how this "overcharging" works in another scenario: After roaming in Europe, I had a look at the records in my bill. I'm charged for every starting 50 kilobytes within each data session. If the average data session is 250 kilobytes (say checking for new email) this alone results in 10% "overcharge". Moreover, the meter seems to include some PPP or such connection set-up traffic and is never 0 for a session so I end up having to pay for 50 kilobytes even if the connection set-up fails. At times there were runs of the phone trying to reconnect again and again. The worse the network the more I end up paying...