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For me this is the key. Positivity and negativity are both harmful if they’re not specific. Saying “the team did a great job” is basically worthless. Cool, let’
by khalilravanna 6y ago
For me this is the key. Positivity and negativity are both harmful if they’re not specific. Saying “the team did a great job” is basically worthless. Cool, let’s all do the exact same thing we did last time with no variation so we can do another “great job”. Versus “the team did a great job communicating changed expectations mid project that meant we didn’t lose a client” can actually lend some insight.
Negative feedback is the exact same (keep it specific) though with the nuance of saving negative feedback that’s personal for 1:1 convos.