My parents didn't want to make the jump to ubuntu, even though I would have supported them all the way, remotely even. I don't use win10 myself, and I'm not sup

My parents didn't want to make the jump to ubuntu, even though I would have supported them all the way, remotely even. I don't use win10 myself, and I'm not supporting it for their sake either. So I left them on win7 and cut the support myself. They are on their own.