(OP here) My experience here has been absolutely ridiculous. Every support person told me that I have a compatible device and full LTE coverage. I’ve spent da

(OP here) My experience here has been absolutely ridiculous. Every support person told me that I have a compatible device and full LTE coverage. I’ve spent days dealing with them including ordering a new SIM card, rebooting my phone multiple times after they’ve made mysterious “adjustments to my account”, being asked if my phone was unlocked (which is in itself kind of confusing. If it weren’t, wouldn’t I be v unable to send or receive a text at all? Which by the way does work with a multiple minute lag.), etc. and then I was told that what the previous support people saw as “full 4G LTE coverage” was actually “virtually nonexistent coverage” When I asked about why those two phrases are interchangeable, they ceased all contact.