Indeed, the ratio works out, at least for me. I get help even at night time. As far as I understand, the algorithms uses distance and language to find a helpe

Indeed, the ratio works out, at least for me. I get help even at night time. As far as I understand, the algorithms uses distance and language to find a helper. So if nobody near me is awake, I can still get help from people speaking my language which live in a different timezone.