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I've had quite a few Fitbits break, which is frustrating, but their redeeming quality is their willingness to replace over and over again. When it breaks, they
by lkbm 6y ago
I've had quite a few Fitbits break, which is frustrating, but their redeeming quality is their willingness to replace over and over again.
When it breaks, they generally offer a free replacement or the option to buy a newer version at half price, so since my first in 2016, I've had six or seven — three or four replacements and two half-price upgrades. (Charge HR replaced once or twice, Blaze replaced once, and Charge 3 replaced once.)
I suspect I'm still a profitable customer, but I suspect they'll become a lot stingier eventually.
My main concern with switching to a different brand is that I'm worried that they're be more breakable and less readily replaced. (Also, I'm on Android, so there are too many options and I can't decide.)