That's my point. Things have to be designed with the understanding that "people who won't read the instructions" are the rule, not the exception. That has to be

That's my point. Things have to be designed with the understanding that "people who won't read the instructions" are the rule, not the exception. That has to be the expectation if anything is ever going to improve. Unless you know you're dealing with a very specific subset of the general population who loves reading, design around things that don't need to be read.