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Yeah, to me this is the key point in the whole debate: to what extent are the private internet "giants" providing infrastructure and/or operating as a public u
by kiwidrew 6y ago
Yeah, to me this is the key point in the whole debate: to what extent are the private internet "giants" providing infrastructure and/or operating as a public utility?
I was concerned when Twitter and Facebook and other social media platforms started the mass deactivation of accounts they no longer wanted to host, but in the end I don't think these actions are wholly unjustified: nobody should be entitled to a megaphone for their speech. And as many have said, "if you don't like it go start your own social network" is an acceptable response.
The real issue is at the next layer down, the service providers which collectively operate what we know as "the Internet": what if you can't go start your own social network because none of the server hosts or domain registrars will provide their services to you?
But do we really want to mandate (and regulate) that hosting providers must provide service to anyone that asks, no matter how undesirable or troublesome they might be? Should there be a "provider of last resort" for those that are unable to find a willing host? I'd like to see more discussion and debate on this topic.
- diggernet 6y agoUndesirable or troublesome to whom? If you say something on the Internet that angers a mob, you are no more directly harming your ISP than you are directly harming your electric company. Why should one of them be able to cut you off on a whim, and the other cannot? If it is because one of them is more indirectly harmed, such as by the mob attacking them, then why do tolerate such attacks on one but not the other? Fundamentally, I think that a service provider, of any service, should be expected to provide their service to anyone willing to pay for it, as long as that customer does not actively and directly harm the service provider. Mob actions against the provider are a separate matter, and should be opposed, whether they are calling for all ISPs to disconnect the offender or for all grocers to stop selling them food. Further, I think that even at the platform level, permabans should not be allowed (unless perhaps with a court judgement after multiple offenses). Temporary suspension for TOS violations? Sure! But there should always be a clear and accessible process for appeal, and for the offender to redeem themselves. Considering what a large and important part of society communication platforms have become, a lifetime ban without trial or recourse is unacceptable and unconscionable.