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Hate to be the devil’s advocate here, but aside from shitty PR I don’t see a lot of things that went wrong: - As a Customer you need to make sure that your “Pa

Hate to be the devil’s advocate here, but aside from shitty PR I don’t see a lot of things that went wrong: - As a Customer you need to make sure that your “Park” request goes through to the car and wait for the doors to lock. This might take a couple of seconds, but you can’t just press the button and run inside of a building where you might not have cell coverage at all. It’s not a RF key fob. I thing legally this would constitute negligence (Fahrlässigkeit). - Immobilizing the car once the phone is not close to the car seems like a bad idea. It’s a privacy nightmare, b/c you’re constantly being tracked. What about tunnels or parking garages? What if the battery dies? Seems like a whole lot of problems if they were to implement this. Do any of their competitors really do this (Share Now, Sixt Share, etc.)?

ficklepickle 6y ago
Use Bluetooth. Vulog (white label provider) supports this. They also support a physical RFID card so you can still get in/lock up if your phone dies.
camillomiller 6y ago
Thanks for the comment. - If you're closing a rental car with a key fob you check the doors twice? The app said closed, it's closed. Even if this was the case, how could you possibly ask for the entire damages caused by a third party? The ToS only talk about the user letting someone else drive the car for negligence, but how can that encompass thieves? They're not asking for a negligence fee or a deductible, they want customers to pay for damages caused by thieves. - Nope, an immobilizer is an industry-standard for keyfobs and digital keys alike. All competitors have it. They don't track anything. They only check the idle state of the car. I you are driving, turn off the engine on a Share Now and We Share, then open a door, the immobilizer kicks in. That means that you need to open the app and "unlock the engine" to keep driving. Simple, extremely effective. In two cases reported, Miles said the cars were stolen up to 4hrs after the users left them. Even if they forgot to close them (which users deny, with witnesses) they're admitting that the car was open and available to anyone for hours. How is that not a public safety issue and a farlässigkeit of the company?
krona 6y ago
At least in the UK, the loss to the company could easily have been covered by insurance and so would probably fail the test of negligence.
EdwardDiego 6y ago
Bluetooth would answer the tunnels and parking garages problem I imagine?

ficklepickle 6y ago

Use Bluetooth. Vulog (white label provider) supports this. They also support a physical RFID card so you can still get in/lock up if your phone dies.

camillomiller 6y ago

Thanks for the comment. - If you're closing a rental car with a key fob you check the doors twice? The app said closed, it's closed. Even if this was the case, how could you possibly ask for the entire damages caused by a third party? The ToS only talk about the user letting someone else drive the car for negligence, but how can that encompass thieves? They're not asking for a negligence fee or a deductible, they want customers to pay for damages caused by thieves. - Nope, an immobilizer is an industry-standard for keyfobs and digital keys alike. All competitors have it. They don't track anything. They only check the idle state of the car. I you are driving, turn off the engine on a Share Now and We Share, then open a door, the immobilizer kicks in. That means that you need to open the app and "unlock the engine" to keep driving. Simple, extremely effective. In two cases reported, Miles said the cars were stolen up to 4hrs after the users left them. Even if they forgot to close them (which users deny, with witnesses) they're admitting that the car was open and available to anyone for hours. How is that not a public safety issue and a farlässigkeit of the company?

krona 6y ago

At least in the UK, the loss to the company could easily have been covered by insurance and so would probably fail the test of negligence.

EdwardDiego 6y ago

Bluetooth would answer the tunnels and parking garages problem I imagine?