4 ms·

3 months in advance is the legal limit, it's great. We also love our contract bindings for 2 years. Cunsumer friendliness here is heresy.

• snicksnak 6y ago
  It's so bad, there are even companies that handle cancelations by mail for you. You enter your contract details on their website, they print it and send it by registered mail.
  • cscurmudgeon 6y ago
    What if you have to cancel this cancellation service?
• dsnr 6y ago
  And god forbid you miss the cancellation deadline, you’re stuck with another year.
  • cheschire 6y ago
    Or pay a termination fee equivalent of 10 months service.
  • manfredo 6y ago
    Why don't people just stop payment? I remember when an insurance company tried to not let me cancel. I copied some boilerplate termination letter from the internet, and blocked payments from my card. They cancelled very quickly. Then again this is in the USA, so Germany may work differently.
    • pell 6y ago
      In Germany if you have a contract which binds you for a certain amount of time, blocking the payment will just result in letters, extra fees and eventually collection agencies and a state bailiff. This will not just put a stain on your credit score but might also get you into legal trouble.
    • distances 6y ago
      Your debts do not go away by ignoring them, surely not even in the US? You'll end up in court eventually for non-payment.
      • manfredo 6y ago
        Sure, debt doesn't just go away. But there's no loan, so why are you talking about debt? The grandparent comment is talking about online subscriptions. If you stop paying your your subscription, then they'll terminate service. Likewise if you stop paying your insurance premium you won't be able to file any claims. But unpaid subscriptions don't magically become debt. If you don't pay your electricity or water bill then that's a different story because utilities are not allowed to just stop service for things people's lives depend on. But utilities are more heavily regulated than normal subscriptions. For the most part, if a company tries to keep you from terminating a subscription and you say, "well, I'm not paying anymore. Do you still want to keep providing the service for free?" it's an effective way to get them to terminate service.
        • hocuspocus 6y ago
          > But unpaid subscriptions don't magically become debt. There are things called debt collection agencies. They are widely used by service providers.
          • manfredo 6y ago
            So if you block your Netflix payments you really think there going to send debt collectors? No, they'd lose more money on hiring a collector than they'd gain back from recovering one month's subscription.
            • mrep 6y ago
              They probably could and I'm assuming they would just sell it to a collections agency for pennies on the dollar and the collections agency would just send an automated notice hoping the person would pay it. For example, I had wave internet in seattle and when I moved I obviously canceled. They screwed up setting the cancellation date though and ended up charging me the next month. Just got a collections notice for that 1 month of charges. I messaged them and apparently there is nothing they can do from their end at this point so now I'm disputing it with the collections agency. Pretty dumb on their part if you ask me considering now I'm telling everyone not to use them because of their screwup and the fact that they would sell it to a collections agency over 1 months worth of payments.
    • dsnr 6y ago
      There are multiple reasons. You often don’t subscribe by credit card but by bank account (you authorize them to pull money from your account). This means you cannot cancel, only the company can cancel. If you want to cancel you must hire a 150€/h lawyer to take them to court and fight a lengthy lawsuit that you will lose. If you did subscribe by credit card and block it, they will hunt you down to the last cent. They have the lawyers and debt collectors while you don’t.
      • hocuspocus 6y ago
        > You often don’t subscribe by credit card but by bank account (you authorize them to pull money from your account) It's a good thing actually, reverting a SEPA debit takes two clicks. But indeed, cancelling payments is definitely not a way to get out of a contract.
    • jeofken 6y ago
      That’s the smart choice on their part. If they hounded you, you’d surely never buy from them again.