They also lost my trust when they sold our small team on a particular plan and then pulled all the valuable features out of that plan and raised prices 50% (or

They also lost my trust when they sold our small team on a particular plan and then pulled all the valuable features out of that plan and raised prices 50% (or 100% if we wanted most of the features back). The messaging around that was also just cold marketing BS talking about how great these changes were. It all happened within first year of our subscription. Luckily OneDrive was finally getting stable so we migrated over and I haven't touched dropbox since. It quickly became clear they were focusing on enterprise customers and the SMB pricing we had undermined that effort.