Both Comcast and my current ISP both simply refuse to assist if you do not have their equipment. I have experiences both "Please hook up your ISP provided rout

Both Comcast and my current ISP both simply refuse to assist if you do not have their equipment. I have experiences both "Please hook up your ISP provided router and if you are still experiencing problems please call back" Hell half the time they do not even help when you do have their equipment. It took me 3 months of calling support before my current ISP agreed to send a tech to look at my ONT that was clearly resetting itself, Tech replaced the ONT has not had any problems since. ISP, all ISP's, customer service is terrible, there is not a ISP on the planet that has good service. Or atleast in the US