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1 really doesn’t hold water. Some ISPs in the US still waive the fee if you don’t rent equipment, so that doesnt really strengthen the argument. I now have an I
by dialamac 6y ago
1 really doesn’t hold water. Some ISPs in the US still waive the fee if you don’t rent equipment, so that doesnt really strengthen the argument. I now have an ISP that doesn’t waive the fee but that doesn’t matter either, since it is not optional it is just part of the total sunk cost. I still use my own router.
Your whole argument doesn’t hold water because even with Comcast you can bring your own equipment. They don’t go out of their way to help you... but they don’t stop you either. Don’t see how that is “control”.
Maybe you will not call tech support when your own equipment fails but you clearly have no experience in a support role if you think other people won’t!
Just spend some time on GitHub issues for more popular open source projects to get an idea, and the multiply that by at least 10 for the general public.
- syshum 6y agoBoth Comcast and my current ISP both simply refuse to assist if you do not have their equipment. I have experiences both "Please hook up your ISP provided router and if you are still experiencing problems please call back" Hell half the time they do not even help when you do have their equipment. It took me 3 months of calling support before my current ISP agreed to send a tech to look at my ONT that was clearly resetting itself, Tech replaced the ONT has not had any problems since. ISP, all ISP's, customer service is terrible, there is not a ISP on the planet that has good service. Or atleast in the US