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Hi there, Signal Android developer here. I'm sorry if you've had any sort of negative interaction with Signal in the past. I would personally never dismiss anyo

Hi there, Signal Android developer here. I'm sorry if you've had any sort of negative interaction with Signal in the past. I would personally never dismiss anyone's feedback on the grounds that this is a free app (the linked post was written by a very kind community member, not a Signal employee, but I also don't believe they were being dismissive either). Given that Signal has no metrics, feedback provided online is one of the only tools we have to know if we're working on the right things. That being said, we do have a lot of feedback to comb through every day, so if you don't get response (or get a short one), the intention is not malicious -- it's sometimes just a result of having too much to read and too little time. But we truly do read nearly everything (particularly on Github), even if we don't have a comment on everything. I hope you continue to provide feedback!

DavidSJ 6y ago
Hello, thank you for your comment and for your work on Signal. I wrote a comment here outlining my frustration over the lack of export ability in iOS: https://news.ycombinator.com/item?id=25763997 https://news.ycombinator.com/item?id=25763997 I feel this goes beyond simply not providing a "feature", but rather it is actively harmful to users, especially in combination with unreliable mobile/desktop sync. It means that people get their memories destroyed, without warning and without recourse. Would you be willing to have a conversation with me over email (address in profile)? I would like to discuss what can be done about this, and I would be open to compensating developers for their time.
- marci 6y ago
  https://support.signal.org/hc/en-us/articles/360007059752-Backup-and-Restore-Messages#ios_restore https://support.signal.org/hc/en-us/articles/360007059752-Ba...
  - DavidSJ 6y ago
    Yes, unfortunately this is inadequate. Note that only transfers to other iOS devices are supported, and also “your old device will delete your message history after the transfer is complete”.
LordAtlas 6y ago
Hi. Thanks for your work. How can I leave UX feedback? Because honestly, it's pretty bad.

DavidSJ 6y ago

Hello, thank you for your comment and for your work on Signal. I wrote a comment here outlining my frustration over the lack of export ability in iOS: https://news.ycombinator.com/item?id=25763997 https://news.ycombinator.com/item?id=25763997 I feel this goes beyond simply not providing a "feature", but rather it is actively harmful to users, especially in combination with unreliable mobile/desktop sync. It means that people get their memories destroyed, without warning and without recourse. Would you be willing to have a conversation with me over email (address in profile)? I would like to discuss what can be done about this, and I would be open to compensating developers for their time.

marci 6y ago
https://support.signal.org/hc/en-us/articles/360007059752-Backup-and-Restore-Messages#ios_restore https://support.signal.org/hc/en-us/articles/360007059752-Ba...
- DavidSJ 6y ago
  Yes, unfortunately this is inadequate. Note that only transfers to other iOS devices are supported, and also “your old device will delete your message history after the transfer is complete”.

LordAtlas 6y ago

Hi. Thanks for your work. How can I leave UX feedback? Because honestly, it's pretty bad.