> Make someone pay for software and they always treat you far better. Indirect correlation if you ask me. "Consumer" users are most likely to behave as consum

> Make someone pay for software and they always treat you far better. Indirect correlation if you ask me. "Consumer" users are most likely to behave as consumers, ie not being interested with the project but their work getting done. Open source distribution channels are often independent from the actual project management, opening the possibility for varying degrees of quality. Paid for bugs are more irritating than free bugs. Consumer support is rare for "paid for" software (good luck getting support from Apple radar, google services, iOS App Store ...) where open source projects provide forums, issue trackers ...