That doesn't seem enough to reject the premise of the article, which explicitly calls out that chats are great for both "Low-stakes status updates" and "Swarmin

That doesn't seem enough to reject the premise of the article, which explicitly calls out that chats are great for both "Low-stakes status updates" and "Swarming around red alerts or outages", a high CPU alert that was just a notification is the former, a high CPU alert that people discussed and fixed is the latter. Also, your "database", singular? Was the answer something like 10 times? Would that scale?