It’s probably an unpopular opinion, but the best online technical discussions I’ve ever seen in a company were done in Bugzilla. Every bug or feature request w

It’s probably an unpopular opinion, but the best online technical discussions I’ve ever seen in a company were done in Bugzilla. Every bug or feature request was a ticket. Tickets sometimes had quite long discussions. The advantages were: * Permanent, so you thought about what you wrote. * Public, same effect. * Sequential, so it was very rare for people to reply over each other. * Goal-oriented, you wanted to move towards resolution, which was then archived forever. * Opt-in for following, so you had some control over your attention. * Available, so you could search and see old attachments etc etc. * Safe, Local, easily self-hosted and backed up. * Customizable, e.g. easy linking to the repo even if you change repos. The more things moved to various forms of the all-consuming Jirapoly, the attention sink of Slack, the anarchy of mail+chat, the less useful and (importantly) the less productive these conversations became.