Are they really enamoured with it, or is it just that when they go to upgrade their (phone|laptop|fridge) the mainstream store only has a choice of the 10 best-

Are they really enamoured with it, or is it just that when they go to upgrade their (phone|laptop|fridge) the mainstream store only has a choice of the 10 best-advertised products? I searched for weeks to find a phone matching my SO's requirements and in the end had to order it from China . Few 'majority consumers' have the time or patience for that, so they just put up with thin batteries and camera bumps.