a) Not everyone thinks they're the good guy; some genuinely don't care. But yes, probably all of the people you mention do think that. b) Nobody said that unde

a) Not everyone thinks they're the good guy; some genuinely don't care. But yes, probably all of the people you mention do think that. b) Nobody said that understanding, or even compassion, is mutually exclusive with action. I can seek to understand why the goat-herder was pushed to extremism at a systematic level (which could inform policy changes that mitigate the problem at the source), and even feel compassion for that original hardship, without condoning his later actions. I can even do so while supporting the use of force to stop him. These are all separate questions.