I think both you, and the parent you're responding to are correct. Amazon is not evil, they're merely self-interested. This can lead them to do some evil things

I think both you, and the parent you're responding to are correct. Amazon is not evil, they're merely self-interested. This can lead them to do some evil things, but they are not a cartoon villain, twisting their mustache in shadows. On the other hand, it's important to verify claims, and Amazon should be very happy about this verification. It proves that their claim could be trusted. Some other conclusion could have just as easily been true.