3 ms·
Interesting point. I fully understand the different roles they have, but they are both in contact with the customer during their Life Time and being closer can
by lluis_m_ventura 6y ago
Interesting point. I fully understand the different roles they have, but they are both in contact with the customer during their Life Time and being closer can improve the customer experience. Don't you think so?
- lukevdp 6y agoIn a small company they can be the same, but as you get more users, you would be wasting your customer success team because they’ll be spending all their time answering questions like “how do I add a contact”