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This couldn't come soon enough. I just had my washing machine break. It kept giving error codes and the door won't lock. I called the company who said the mod
by apexalpha 6y ago
This couldn't come soon enough.
I just had my washing machine break. It kept giving error codes and the door won't lock.
I called the company who said the model is way to old to have warrenty, which is true, and then said they couldn't assist me in repairing. They said they could only send a (paid) technician.
I Youtubed the model and found an array of DIY repair videos. I used those to dissassemble the door lock mechanism only to find out it had short circuited. Here's the pics: https://imgur.com/a/ECM5AuI https://imgur.com/a/ECM5AuI
And after I called for replacement parts they started berating me for trying to fix it myself, saying it could be dangerous and a potential fire hazard.
I hope this new law will help in this aspect; it's ridiculous I have to go to YouTube to find out how to repair a washing machine and the company itself refuses to help...
And 2 year warrenty is way too short anyway. I hope they change it into something dynamic like 1 year per €200 sale price or so.