Not necessarily. See my other comment on this thread, but they may have failed-open when the OTP authentication dependency was down- ie, hey, Twilio throws an e

Not necessarily. See my other comment on this thread, but they may have failed-open when the OTP authentication dependency was down- ie, hey, Twilio throws an exception sometimes so presume the user is approved so we don't impact the user experience due to Twilio being flakey.