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Servicing (except perhaps puncture repairs) is a very low margin business. This is why online retail has hurt the bike industry so hard: the servicing was subsi
by dfgdghdf 6y ago
Servicing (except perhaps puncture repairs) is a very low margin business. This is why online retail has hurt the bike industry so hard: the servicing was subsidized by bike and component sales. Now, local bike shops are expected to service bikes purchased online.
- tonyedgecombe 6y agoMy nearest bike shop is only servicing bikes bought in the shop. They introduced this before Covid.
- enriquto 6y agoIsn't this self-defeating? Why would they refuse a service instead of charging more? I expect to be able to buy a bike online and the shop assembles and adjusts it for me (of course for a price).
- tonyedgecombe 6y agoI'm assuming they had a stream of cheapskates in the shop who expected high levels of service without spending any money.