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Can a utility refuse to provide service? Yes. In general, a utility provider may refuse to initiate service if the requesting customer cannot comply with the
by mehrdadn 6y ago
Can a utility refuse to provide service?
Yes. In general, a utility provider may refuse to initiate service if the requesting customer cannot comply with the requirements outlined in the utility’s tariffs or rules. Utility tariffs and rules are authorized by the CPUC.
https://consumers.cpuc.ca.gov/cab_faq/ https://consumers.cpuc.ca.gov/cab_faq/
Utilities must provide service to any member of the public living within the utility’s service area who has applied for service and is willing to pay for the service and comply with the utility’s rules and regulations. The utility’s duty to serve is not absolute, however. A utility may deny service for good cause (e.g., nonpayment).
https://www.nclc.org/images/pdf/older_consumers/consumer_facts/cf_dealing_with_utility_companies.pdf https://www.nclc.org/images/pdf/older_consumers/consumer_fac...