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You can direct message @tmobilehelp on Twitter and you get access to the same representatives that respond to public complaints, without actually having to publ
by bmarquez 6y ago
You can direct message @tmobilehelp on Twitter and you get access to the same representatives that respond to public complaints, without actually having to publicly complain.
I'm not sure if this is intended behavior (or if it works with other companies), but it solves my problems quickly.
- mjevans 6y agoI don't use Twitter; at least I don't have an account with them. I do view some public twitter feeds others publish. Does hacker news count as social media? This might be one of the only social media accounts I have.
- colejohnson66 6y agoHN is technically a news aggregator with a comment section, but I’d say that qualifies as social media. I’m sure some would disagree with me.