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How can I view customer reviews and feedback in Uber Eats Manager?
- troydavis 6y agoMany customers think that Uber Eats anonymizes their feedback about restaurants or menu items. That isn't the case. Restaurants see the customer's name and photo alongside their rating and review: > The Reviews page shows you all orders where customers left reviews for your location(s). We've included details like the customers' name and photo (if they have one) as well as whether they are a new customer or, if returning, their total number of orders. You will see their star rating, any tags related to compliments or areas for improvement, and a summary of whether they gave a thumbs up or down to any items in the order. Finally, you will see the order date and ticket size. There is also a "Reply" or "View" button which is covered below in Responding to Reviews.