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Southeast Asia is pretty diverse. What you said about last mile fulfillment isn't at all true in Thailand. Postal mail is reliable all over the country and ther

Southeast Asia is pretty diverse. What you said about last mile fulfillment isn't at all true in Thailand. Postal mail is reliable all over the country and there are multiple other fast and reliable delivery services.

rootsudo 6y ago
SE Asia is diverse, but Thailand and Philippines experience the same issues, much worse than Singapore or Malayasia imo.
- peteretep 6y ago
  Delivery in Thailand is excellent
  - geomark 6y ago
    That has been my experience, having ordered a hundred or more items in the last couple of years.
    - culturestate 6y ago
      As with many things in logistics, it depends where you are. If you're trying to have a laptop delivered to a small village near, like, Chiang Rai, your experience will be different than if you were having it sent to Silom in Bangkok.
      - peteretep 6y ago
        Chiang Rai has train, air and road access, and the roads in Northern Thailand out from it as a hub are excellent too. I’ve seen enough logistics vans here navigating the small number of dirt roads, and I’ve had frozen food delivered to islands without road access from Bangkok in a refrigerated vehicle the whole way too. On the whole, logistics here seem on a par with the UK which also has a few hard-to-reach areas.
    - soonnow 6y ago
      The same experience as well. Last month I forgot the road on the address of a order, just the building, in Bangkok, one of the biggest cities in the world. Package still arrived, as I had assumed. In my opinion it works as well or better than in Germany. Same for the public transport, but that's another issue.
- deleted 6y ago
  [deleted]
- wyclif 6y ago
  My observation is that the Philippines is a lot worse than Thailand when it comes to delivery. It's a lot less dependable and sometimes they want an additional payment for the delivery when you were promised there wouldn't be one.
- culturestate 6y ago
  > much worse than Singapore or Malayasia imo Singapore is obviously an outlier, but Malaysia faces the same kinds of issues outside of major cities that every other country in the region does. Solving[1] last-mile delivery for ex-urban SEA is one of the biggest challenges in logistics right now. 1. Which, in many cases, just means "making it semi-reliable and predictable"
wiradikusuma 6y ago
Indonesia is the worst. Recently I attended a webinar that give free t-shirt for early attendees. I received whatsapp from the courier, telling me to pay USD40 for custom and taxes for the free t-shirt. I told him, you can keep the t-shirt (sent from India). When I told this to my friends, they said it's normal. Sometimes they buy books and got taxed twice the price of the books.
- neurostimulant 6y ago
  Indonesia has really high import tariff for clothing/garments to protect local industries. The import tax should be <20% for typical consumer goods, and free for books since 2020 (actually I never got taxed buying books from international sellers in the past few years). If your experience is recent, maybe you're actually dealing with corrupt officials/employees trying to make quick buck?
wyclif 6y ago
It is in the Philippines, where Lazada and Shopee are popular because of COD.
- rootsudo 6y ago
  Correct, COD makes the courier liable and forces them to return/try to get payment. That's the biggest stressors in the PH. I also will never order w/o COD again. Too many times got scammed/never delivered to me. Wouldn't call it theft per se, but incompetence, yes, but fool me too many times, my fault for being trusting. Now as a seller, you are pretty much immune from chargebacks and having to delivery a quality product, it's super interesting, low trust dynamic.

rootsudo 6y ago

SE Asia is diverse, but Thailand and Philippines experience the same issues, much worse than Singapore or Malayasia imo.

peteretep 6y ago
Delivery in Thailand is excellent
- geomark 6y ago
  That has been my experience, having ordered a hundred or more items in the last couple of years.
  - culturestate 6y ago
    As with many things in logistics, it depends where you are. If you're trying to have a laptop delivered to a small village near, like, Chiang Rai, your experience will be different than if you were having it sent to Silom in Bangkok.
    - peteretep 6y ago
      Chiang Rai has train, air and road access, and the roads in Northern Thailand out from it as a hub are excellent too. I’ve seen enough logistics vans here navigating the small number of dirt roads, and I’ve had frozen food delivered to islands without road access from Bangkok in a refrigerated vehicle the whole way too. On the whole, logistics here seem on a par with the UK which also has a few hard-to-reach areas.
  - soonnow 6y ago
    The same experience as well. Last month I forgot the road on the address of a order, just the building, in Bangkok, one of the biggest cities in the world. Package still arrived, as I had assumed. In my opinion it works as well or better than in Germany. Same for the public transport, but that's another issue.
deleted 6y ago
[deleted]
wyclif 6y ago
My observation is that the Philippines is a lot worse than Thailand when it comes to delivery. It's a lot less dependable and sometimes they want an additional payment for the delivery when you were promised there wouldn't be one.
culturestate 6y ago
> much worse than Singapore or Malayasia imo Singapore is obviously an outlier, but Malaysia faces the same kinds of issues outside of major cities that every other country in the region does. Solving[1] last-mile delivery for ex-urban SEA is one of the biggest challenges in logistics right now. 1. Which, in many cases, just means "making it semi-reliable and predictable"

wiradikusuma 6y ago

Indonesia is the worst. Recently I attended a webinar that give free t-shirt for early attendees. I received whatsapp from the courier, telling me to pay USD40 for custom and taxes for the free t-shirt. I told him, you can keep the t-shirt (sent from India). When I told this to my friends, they said it's normal. Sometimes they buy books and got taxed twice the price of the books.

neurostimulant 6y ago
Indonesia has really high import tariff for clothing/garments to protect local industries. The import tax should be <20% for typical consumer goods, and free for books since 2020 (actually I never got taxed buying books from international sellers in the past few years). If your experience is recent, maybe you're actually dealing with corrupt officials/employees trying to make quick buck?

wyclif 6y ago

It is in the Philippines, where Lazada and Shopee are popular because of COD.

rootsudo 6y ago
Correct, COD makes the courier liable and forces them to return/try to get payment. That's the biggest stressors in the PH. I also will never order w/o COD again. Too many times got scammed/never delivered to me. Wouldn't call it theft per se, but incompetence, yes, but fool me too many times, my fault for being trusting. Now as a seller, you are pretty much immune from chargebacks and having to delivery a quality product, it's super interesting, low trust dynamic.