I’m not trying to give Twitter a pass for the years they spent doing little...but...they are just people. Just a crew of nerdy tech folks showing up to work try

I’m not trying to give Twitter a pass for the years they spent doing little...but...they are just people. Just a crew of nerdy tech folks showing up to work trying to balance freedom and safety (and profit), without much direct precedent. If I was in their shoes, I’m not sure I would’ve been more effective. This situation will be studied for decades as an example of what to do and hopefully the folks running into this situation next time will be more equipped to respond well.