Of course they're not blameless. They're just another crappy vendor that, at best, puts a half effort into supporting Linux. Even cursory research probably woul

Of course they're not blameless. They're just another crappy vendor that, at best, puts a half effort into supporting Linux. Even cursory research probably would have revealed this before the guy purchased the hardware. The first clue that a little research might be necessary is that Foxconn doesn't even claim to support Linux. The point I was trying to make is this is about the worst way to go about solving a problem like this. Assuming, and then treating people as if they're out to get you is going to get this guy and the Linux community exactly nowhere. What do we know? Maybe Foxconn made a genuine attempt at providing some unofficial Linux support and just screwed up. Dealing with them as if they're part of some conspiracy to destroy Linux is not only downright foolish but really hurts the cause. If all a company is going to get is grief from a bunch of rabid bloggers, who can blame them for falling back on the "we don't support linux" excuse? The simple solution is to let them know in a polite and respectful way that you're having a problem with the hardware. They can choose to fix it or not and you can choose to keep buying their products or not.