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I beg to differ. Notifications for transactions stopped working. As I always do when things like this happen, I went to twitter and tweeted at them. They cla

by e40 6y ago

I beg to differ. Notifications for transactions stopped working. As I always do when things like this happen, I went to twitter and tweeted at them. They claim it works, yet replies on twitter beg to differ. They support people point me to a document that shows UI elements which have been removed. Still broken. Still no word from them. And there's the issue about financial software. A couple of years ago they stopped supporting what Moneydance uses. Basically, Cap One only supports Quicken. I would rather cut off my nose than use Quicken. I moved all my accounts to other banks after Moneydance stopped working. Problem is, my SO still has accounts there and the notification issue is a real problem, as she was not notified of fraudulent transactions due to their new bug.

bigie35 6y ago
That's seems like a customer support issue and not software related but it's definitely frustrating. I use YNAB and their integration with C1 has been great so maybe push on Moneydance as to why that integration is no longer an option.
- e40 6y ago
  The website has a page changing the notification settings. It used to be there. It's not anymore. Their own documentation says it should be there. I've looked in the not very many places it could be. It's no where to be found.
rrix2 6y ago
I have been really frustrated with C1 not integrating with youneedabudget and Plaid-backed tools for quite a while now and intend to close my C1 credit account as a result. i know it's "as simple" as logging in to C1 and finding the transaction download tool but golly what a waste of effort. https://support.youneedabudget.com/t/p8h6814/a-real-capitalone-fix https://support.youneedabudget.com/t/p8h6814/a-real-capitalo...
war1025 6y ago
> Notifications for transactions stopped working. I get an email for every debit transaction on my account. I've had to update my inbox filters a couple time because they change the email they send it from, but it's been pretty reliable ever since I set it up maybe three or four years ago.

by e40 6y ago

bigie35 6y ago

That's seems like a customer support issue and not software related but it's definitely frustrating. I use YNAB and their integration with C1 has been great so maybe push on Moneydance as to why that integration is no longer an option.

e40 6y ago
The website has a page changing the notification settings. It used to be there. It's not anymore. Their own documentation says it should be there. I've looked in the not very many places it could be. It's no where to be found.

rrix2 6y ago

I have been really frustrated with C1 not integrating with youneedabudget and Plaid-backed tools for quite a while now and intend to close my C1 credit account as a result. i know it's "as simple" as logging in to C1 and finding the transaction download tool but golly what a waste of effort. https://support.youneedabudget.com/t/p8h6814/a-real-capitalone-fix https://support.youneedabudget.com/t/p8h6814/a-real-capitalo...

war1025 6y ago

> Notifications for transactions stopped working. I get an email for every debit transaction on my account. I've had to update my inbox filters a couple time because they change the email they send it from, but it's been pretty reliable ever since I set it up maybe three or four years ago.