4 ms·

Matrix, or at least Element, has terrible UX, though, and I'd never recommend it to my family. It opens three message boxes every single time I open the web cli

Matrix, or at least Element, has terrible UX, though, and I'd never recommend it to my family. It opens three message boxes every single time I open the web client, and I can't disable these boxes permanently. Oh, and I have to login again every time because it doesn't remember logins.

rglullis 6y ago
Again: bugs can be fixed. You are free to go open an issue and get developers to look at this. Element's short history has shown that they are aware of the issues and are reasonably responsive in fixing them. There is no place you can go to open an issue that says "Facebook is exploiting user data even on applications that are supposed (promised, even) to be private.". Even if it were, ALL of Facebook's history is filled with privacy violations. "Move fast and break things" should NEVER be a motto of a company that deals with the lives and social interactions of 2+ billion people.
- gorgoiler 6y ago
  Facebook’s mantra of “Move Fast and Break Things” had a clear meaning: it is far more important to ship products and innovate — at the risk of introducing bugs — than it is to keep the current version of the software in perfect working order. Especially so when you win only by our growing your competitors. “Bugs are tolerated as they are the price worth paying for a rapidly evolving code base, but you gotta fix ‘em” wouldn’t fit so neatly on a poster. Ironic in a thread beseeching forgiveness for Element’s incompleteness.
  - rglullis 6y ago
    I know. My point is that this idea of innovation should not be extended to any realm outside of software. By pushing themselves to become the central way to connect people, they changed and broke society: civil discourse, increased tribalism and polarization. They broke a good part of this generation: people growing up with anxiety due to a sense of inadequacy caused by seeing only the facade of their peer group (the instagram profile) and not the true depth of their characters. Doom-scrolling. Slacktivism. These the type of bugs that should never be accepted and are hard to repair. Element client failing to ring on a call is a nuisance. I can call the person back. My teenage cousins who are growing so socially inept I worry they won't survive for a day outside of their homes without a cellphone? The arguments I had with my wife over her Instagram habit and the fact that she does not see how that relates to her insecurities/anxieties? That will be a lot more work to fix.
dvdgsng 6y ago
What are you running Element on? These issues make no sense. I run multiple clients on several devices, not experiencing such things.
- mschuetz 6y ago
  PCs, using the web version. One is "Verify your login" with no option to verify, only skip. The next one is "Are you sure you want to skip?", which is insulting/ironic because skipping is the only option. The third one is "Help us improve Element", which doesn't accept a no and keeps asking again and again. And just now I closed element and trying to open it again results in a white page.
  - dvdgsng 6y ago
    > One is "Verify your login" with no option to verify, only skip. The idea is to verify the new login on ANOTHER session, if available. This is required for reading encrypted messages. When you see this message a notification will show up on all of your other Element devices asking you to verify that new session (using a QR code or a bunch of emojis). You can also select "This wasn't me - your account may be compromised", which gives you a hint what to do next (change passwords, etc). My best guess here is that you have some old sessions lingering around, which you should remove from your account once logged in. However you do need your Security Phrase or Security Key to recover your account, which creates a new verified session and then you can read your old encrypted messages, too. > "Help us improve Element", which doesn't accept a no and keeps asking again and again. Can't reproduce this, sorry.
    - mschuetz 6y ago
      This is all I get: https://ibb.co/N62J5cK https://ibb.co/N62J5cK "Skip" is the only thing I can really do here. > When you see this message a notification will show up on all of your other Element devices asking you to verify that new session I have two element devices, both PCs at different locations. And both using the web version of Element. Am I supposed to verify the other device while logged in at both PCs at different locations? EDIT: And this is the "help us improve element" message that always pops up, no matter how many times I decline: https://ibb.co/WKkDHDd https://ibb.co/WKkDHDd

rglullis 6y ago

Again: bugs can be fixed. You are free to go open an issue and get developers to look at this. Element's short history has shown that they are aware of the issues and are reasonably responsive in fixing them. There is no place you can go to open an issue that says "Facebook is exploiting user data even on applications that are supposed (promised, even) to be private.". Even if it were, ALL of Facebook's history is filled with privacy violations. "Move fast and break things" should NEVER be a motto of a company that deals with the lives and social interactions of 2+ billion people.

gorgoiler 6y ago
Facebook’s mantra of “Move Fast and Break Things” had a clear meaning: it is far more important to ship products and innovate — at the risk of introducing bugs — than it is to keep the current version of the software in perfect working order. Especially so when you win only by our growing your competitors. “Bugs are tolerated as they are the price worth paying for a rapidly evolving code base, but you gotta fix ‘em” wouldn’t fit so neatly on a poster. Ironic in a thread beseeching forgiveness for Element’s incompleteness.
- rglullis 6y ago
  I know. My point is that this idea of innovation should not be extended to any realm outside of software. By pushing themselves to become the central way to connect people, they changed and broke society: civil discourse, increased tribalism and polarization. They broke a good part of this generation: people growing up with anxiety due to a sense of inadequacy caused by seeing only the facade of their peer group (the instagram profile) and not the true depth of their characters. Doom-scrolling. Slacktivism. These the type of bugs that should never be accepted and are hard to repair. Element client failing to ring on a call is a nuisance. I can call the person back. My teenage cousins who are growing so socially inept I worry they won't survive for a day outside of their homes without a cellphone? The arguments I had with my wife over her Instagram habit and the fact that she does not see how that relates to her insecurities/anxieties? That will be a lot more work to fix.

dvdgsng 6y ago

What are you running Element on? These issues make no sense. I run multiple clients on several devices, not experiencing such things.

mschuetz 6y ago
PCs, using the web version. One is "Verify your login" with no option to verify, only skip. The next one is "Are you sure you want to skip?", which is insulting/ironic because skipping is the only option. The third one is "Help us improve Element", which doesn't accept a no and keeps asking again and again. And just now I closed element and trying to open it again results in a white page.
- dvdgsng 6y ago
  > One is "Verify your login" with no option to verify, only skip. The idea is to verify the new login on ANOTHER session, if available. This is required for reading encrypted messages. When you see this message a notification will show up on all of your other Element devices asking you to verify that new session (using a QR code or a bunch of emojis). You can also select "This wasn't me - your account may be compromised", which gives you a hint what to do next (change passwords, etc). My best guess here is that you have some old sessions lingering around, which you should remove from your account once logged in. However you do need your Security Phrase or Security Key to recover your account, which creates a new verified session and then you can read your old encrypted messages, too. > "Help us improve Element", which doesn't accept a no and keeps asking again and again. Can't reproduce this, sorry.
  - mschuetz 6y ago
    This is all I get: https://ibb.co/N62J5cK https://ibb.co/N62J5cK "Skip" is the only thing I can really do here. > When you see this message a notification will show up on all of your other Element devices asking you to verify that new session I have two element devices, both PCs at different locations. And both using the web version of Element. Am I supposed to verify the other device while logged in at both PCs at different locations? EDIT: And this is the "help us improve element" message that always pops up, no matter how many times I decline: https://ibb.co/WKkDHDd https://ibb.co/WKkDHDd