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Any money Twitter makes is a result of Twitter having users. It doesn't matter if they're selling member data or charging for the service: they need people to u
by code_duck 15y ago
Any money Twitter makes is a result of Twitter having users. It doesn't matter if they're selling member data or charging for the service: they need people to use the service, one way or the other. If they wish to have me in their inventory to 'sell', they'd better provide a service I wish to use. Yes, free members are customers.
What happens to businesses who ignore their customer base? They lose them. I hope you don't operate your own business with an attitude such as that.
- throwaway32 15y agono, free members are product, just like a farmer and a dairy cow, they have to do enough to keep you happy, but don't think for a minute you are their customer.
- code_duck 15y agoI don't care if I'm their customer. My point is that if they displease me, I'm leaving, and that does have an effect, same as if I was a customer. If you want to look at it as they're losing inventory, fine. There's no difference.