3 ms·
You can not crash and still be shitty. Your ticket purchasing process can be an immensely frustrating experience, dodging a horde of dark patterns coming at yo
by gruturo 6y ago
You can not crash and still be shitty.
Your ticket purchasing process can be an immensely frustrating experience, dodging a horde of dark patterns coming at you from every direction.
Your check-in process may be a horrible user trap (you must check-in from home, and print a boarding pass there. Said check-in closes 4 hours before takeoff, and there's a 40 Eur fee if you do it at the airport) which the EU had to explicitly ban.
Your refund/rebooking process may be outright illegal, planning on passengers being unaware of their full rights.
In the end, your safety record may not come into play at all: I don't care if your planes crash or not, because I'm never, ever, boarding one again, and neither will anyone who listens to me.
- jm547ster 6y agoYou must not have a smartphone if you need to print your boarding pass. It's fairly painless process both check-in & boarding and it's a cost-savings airline so there is no surprise that you're not getting mollycoddled through the airport. Their cabin comfort, I will admit, leaves a lot to be desire. One gets what one pays for in that respect.
- gruturo 6y agoI do have a smartphone. Their web based check-in used to close 3 or 4 hours before flight. By that time, your only option was a hefty fee at the airport.