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In the case of 37signals and their product line, there's no fuzziness that they are most interested in their business. They say 'NO' to all but a few of their
by craigbellot 18y ago
In the case of 37signals and their product line, there's no fuzziness that they are most interested in their business. They say 'NO' to all but a few of their customer requests and implement the ideas THEY want to implement, WHEN they want to implement them.
Pg says make something people want and will find useful, while DHH says make something you will find useful and stick to your intuition.
I think 37signals and their manifesto make them much happier than trying to please others.
- abstractwater 18y agoI don't think pg and 37s have different ideas about this. They are both very focused on the user. If 37s says no to many customer requests, it's because they think it's best for the user, nothing else. When DHH says "solve your own problems" it's only because he thinks that if you do have a problem, it's very possible other people have the same problem. Hence, you are "making something people want".