3 ms·
There's not a lot to go wrong in the space of few hour and objective as simple as getting A to B in terms of customer experience. Somehow, some companies still
by Aperocky 6y ago
There's not a lot to go wrong in the space of few hour and objective as simple as getting A to B in terms of customer experience.
Somehow, some companies still mess it up.
- chx 6y agoThe short time does not matter that much, really. The biggest problems are IRROPS and what happens then. Here managing expectations, I feel, matters most. My biggest beef with European companies were some of them insisting on not allowing two bags onboard even for money. By now this has simply disappeared and everyone allows a large and a small bag as they should. I think Transavia might have been the last.