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Github shoulders all the responsibility if they get it wrong. They appear to be doing the reasonable thing, up until this could not be resolved through customer
by jimmydorry 6y ago
Github shoulders all the responsibility if they get it wrong. They appear to be doing the reasonable thing, up until this could not be resolved through customer support (as the company bears the burden of satisfying github that they are not violating the embargo).
- harperlee 6y agoYes, the core problem here is that unblocking the preventive block in 7 days is both unacceptable for the client and a big OPEX ask for github. What I’m not sure at all is that github had the obligation to preventively block cases instead of the alternative to investigate high risk cases prior to block. As long as they had a sound Compliance process for determining sanction enforcement needs in a reasonable time it should be enough - though for sure more expensive than autoblock followed by non-specialized, non-time sensitive (for github!) customer service followup.