To me that sounds perfectly reasonable, and in fact a good policy. It seems like you lost access to your company account, based on your comment, so who is "we"

To me that sounds perfectly reasonable, and in fact a good policy. It seems like you lost access to your company account, based on your comment, so who is "we" that lost thousands of dollars worth of project code? If it was your employer that you had the email with, why couldn't you just restore the email? What in your opinion should github do when an employee loses access to their company email, and 2FA, because they're fired? Should the employee gain access to all the code and the account by just contacting github via their personal email?