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Juspay is one of the worst payment gateways anyway. It makes it impossible to pay for anything and I get scared whenever I see this stupid logo during payment.
by ghoomketu 6y ago
Juspay is one of the worst payment gateways anyway. It makes it impossible to pay for anything and I get scared whenever I see this stupid logo during payment.
Their site is an example of over-engineering designed to make seemingly simple things hard. Like for example, it always tries to detect OTP and fails most of the time. Then it obscures the Continue button and add an extra step.
But worse is their internet speed detection algo. Why in the world does a payment processor need to check my internet speed and show me a popup your internet connection is slow (happens mostly on 4G). Then it tries some refresh voodoo which makes the payment fail sometimes debiting the amount and failing (which takes 5 days to refund).
It's mind boggling that Amazon is one of their customers. Is nobody doing user-experience testing?
- ffpip 6y ago> payment processor need to check my internet speed and show me a popup your internet connection is slow God that pisses me off so much. I hate seeing their logo nowadays online.
- bikson 6y agoMaybe stupid question, what is OTP?
- grwthckrmstr 6y agoOne time password. OTPs are big in India. Sent via SMS to your registered phone numbers, it is a popular way to authenticate a transaction or even login to your accounts.
- vijaybritto 6y agoIt's mandatory not just big. Any online transaction must have this. This acts as a great way to secure you
- mangamadaiyan 6y agoUntil someone clones your SIM, that is.
- vijaybritto 6y agoyeah bro. But the effort required for that is significantly harder than a pickpocket.
- mangamadaiyan 6y agoThat was the same argument that I heard against ATM skimmers ... until my city was hit by a massive wave of skimmer-related thefts about 5 years ago. My debit card got cloned too -- I woke up one fine evening to the sound of SMSes announcing withdrawals from my savings account :) The next morning, there was a crowd of almost 300 people waiting to file FIRs at the local police station. Apparently there were similar scenes in other localities as well. It looked like a fairly well-planned and well-executed operation. (Technological) effort is not a significant barrier for thievery as long as there is enough money to be made out of it.
- vijaybritto 6y agoThats still smaller when the entire population is considered. Also lack of security will erode the trust in digital banking which is terrible for a developing country like ours
- mangamadaiyan 6y agoNow I'm confused :) Are you arguing for better security than OTPs, or against? My claim is that OTPs aren't secure enough; the skimmer example was to illustrate that thievery in India can also employ technical sophistication, and hence that "secure technology" isn't much of a barrier against a sufficiently motivated set of actors.
- krastanov 6y ago
- jasim 6y agoAs a counterpoint, Juspay's payments has always worked well for me, and the rotating logo personally inspires more trust than certain other wallet-cum-payment providers. I do all payments thru the web, and never on the phone, so that might apply.
- thor24 6y agoI have used justpay a lot of times on mobile and I have never had the problems which the parent comment is describing.
- amjd 6y agoI've also always had a flawless experience with Juspay payments, and their auto entering of OTPs is such a convenient feature! It baffles me why others haven't copied that yet.