Sounds to me like this should be the zillionth warning sign that leaning on a FAANG for any significant portion of your business activities is a critical mistak

Sounds to me like this should be the zillionth warning sign that leaning on a FAANG for any significant portion of your business activities is a critical mistake. If there is no customer support, there is no reliability, period. You can delude yourself into thinking you have a resource, when what you have is a niche in somebody else's place. Of course this will throw his business into chaos. Time to sue Facebook for unfair business practices. Or if that's not allowed under the TOS, walk away and find the next path. Every story I hear paints another stroke of the picture of Facebook turning into a cesspool of AI-controlled careless swamp of attention-grabbing, only mitigated by reporting on their most callous bullshit.