I'm failing to understand how they are ignoring violations when A) they don't see which policy rules are being broken B) the rule that Facebook says been broken

I'm failing to understand how they are ignoring violations when A) they don't see which policy rules are being broken B) the rule that Facebook says been broken has norelevance to the ads they actually run and C) the CEO of Freebies tried to reach out to Facebook to clear things up.